10 Best Tzunami Outlook Templates to Streamline Your Migration

Troubleshooting Common Issues with Tzunami Outlook Templates

1. Template not applying to mailboxes

  • Cause: Incorrect target mapping or template scope (user vs. shared mailbox).
  • Fix: Verify template’s scope and ensure the target mailbox GUID/email matches. Re-run mapping step and apply to the exact mailbox identifier.

2. Missing folders after migration

  • Cause: Folder filters in the template or unsupported folder types (hidden/system folders).
  • Fix: Check template folder filters and remove restrictive rules. Enable migration of system/hidden folders if needed. Re-run a folder-only test migration to confirm.

3. Duplicate items created

  • Cause: Re-running migrations without proper delta/duplication settings or incorrect unique ID mapping.
  • Fix: Enable deduplication options in the template, use Change Tracking/Delta migration features, or set correct Source-Target item ID mapping before re-migrating.

4. Attachment or item corruption

  • Cause: Transfer interruptions, unsupported attachment types, or encoding mismatches.
  • Fix: Run migration in smaller batches, enable retries on failure, and set transfer mode to preserve MIME/encoding. Re-migrate affected items from source.

5. Calendar items missing or incorrectly mapped

  • Cause: Time zone conversion issues, recurrence handling differences, or permission mismatches.
  • Fix: Ensure template includes calendar-specific mapping, enable time zone normalization, and verify organizer/attendee mappings and permissions.

6. Permissions and delegate access lost

  • Cause: Template didn’t include ACL/permission mappings or target system uses different permission models.
  • Fix: Add permission mappings to the template, migrate permissions separately, and validate target mailbox ACLs post-migration.

7. Slow migration performance

  • Cause: Large batch size, network bottlenecks, or insufficient migration server resources.
  • Fix: Reduce batch sizes, increase parallel threads moderately, run during off-peak hours, and monitor network/CPU/IO on migration servers.

8. Errors referencing throttling or rate limits

  • Cause: Source/target server throttling (Exchange/Office 365).
  • Fix: Enable throttling-aware settings in the template, add retry/backoff policies, and coordinate with admins to temporarily raise limits where possible.

9. Authentication or access failures

  • Cause: Expired/insufficient credentials, MFA not handled, or service account lacks rights.
  • Fix: Update credentials, use app-only auth where supported, ensure service accounts have impersonation/full-access rights, and handle MFA via app registration or delegated tokens.

10. Template import/export fails

  • Cause: Corrupt template file, version incompatibility, or missing dependencies.
  • Fix: Validate template XML/JSON, recreate template in the same product version, and ensure all referenced mappings/profiles exist on the target system.

Quick diagnostic checklist

  • Confirm template scope and mailbox identifiers.
  • Run a small test batch and inspect logs.
  • Check filters, dedupe, and delta settings.
  • Verify credentials, permissions, and throttling.
  • Re-run only affected items after fixes.

If you want, I can provide step-by-step commands or log patterns to look for with your specific Tzunami version and target platform—tell me the version and target (Exchange/Office 365/other).

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